The Issue: The Gap in Digital Use

Businesses spend substantial amounts in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), planning for a smooth rollout. But, difficulty, frequent updates, and lack of intuitive guidance often result in a "Digital Adoption Gap":

• User Confusion: Users have trouble to operate new SAP screens or complete multi-step transactions, leading to frustration and increased use on technical support.

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• Non-compliance: Users ignore standard SAP processes, which results in inaccurate entries, compliance risks, and productivity loss.


• Training Gaps: Classroom-based learning is ineffective over time, leaving staff unsupported when they need help most.


• Underutilised Investment: The potential of the SAP system is not realised, as most users access only a small part of its features.

The Solution: Contextual Help with SAP WalkMe

The WalkMe user enablement layer, fully integrated into the SAP environment, bridges the Digital Adoption Gap. It integrates with your SAP systems to deliver real-time assistance exactly when needed.

By implementing WalkMe with SAP, your clients can ensure every user, regardless of background, can complete tasks efficiently from the outset.